Medical Administrative Assistant

Course Requirements
ID Title Class Lab Credits
Fall Semester (year 1)
ALHC102 Medical Terminology 3 0 3
ALHC121 Medical Office Practice I
(ALHC102, BUSC102, BUSC106)
2 3 3
BCPC101 Introduction to Computer Applications 2 3 3
BUSC102 Business Correspondence 2 0 2
BUSC106 Keyboarding 0 3 1
Spring Semester (year 1)



Fundamentals of Accounting OR
Accounting I

3 0 3
ALHC124 Medical Office Practice II
(ALHC102, ALHC121, BUSC102, BUSC106)
2 3 3
BCPC104 Word Processing
2 3 3
ALHC166 Legal and Ethical Issues in Health Care 3 0 3
SCIC111 Anatomy and Physiology Essentials (Accuplacer) 4 0 4

Prerequisite & Co-requisites are listed in parentheses.


(Day/Evening Program)

If you are looking for a career that you can enter quickly and that will provide you with a challenging work environment, you may want to consider becoming a Medical Administrative Assistant.  A Medical Administrative Assistant is a trained professional who provides competent and efficient customer service, as well as support to the other facility staff, in order to provide the highest level of care to patients.  The Medical Administrative Assistant is responsible for running the front desk operations of a hospital, medical office, or other facility.  In large facilities, the Medical Administrative Assistant is part of a team, dealing with multiple phone calls and patients at once.

Medical Administrative Assistants are responsible for many duties, which may include answering communications, scheduling appointments, performing electronic medical coding, filing insurance claims, maintaining and filing records, performing accounting, and managing billing.  This position requires a great deal of knowledge and training.  The assistant must be excellent at verbal communication and have impeccable spelling and grammar to use in professional documents and other written communication. 

During the course of a normal workday, the Medical Administrative Assistant will perform much of the clerical work in the medical facility.  This includes answering phone calls, scheduling appointments, taking and recording payments, and filing and pulling patient records.  The assistant may also fill out insurance forms, communicate with insurance companies, inventory and order supplies, and be responsible for scheduling patient hospital admissions and laboratory tests.

Applicants to the program must meet the general admission requirement for the college. Students must earn a grade of "C" or higher in all ALHC courses to progress within the program. Students have the option of a dual major with the Medical Assistant Certificate Program (MAC) or may apply after graduation from the MAA Program. All MAC courses require a grade of "C" or higher.

Current Occupational Employment and Wages are available at

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