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All refunds require that the student complete an official withdrawal form. Students who complete the official college procedure prior to the first meeting of the class in the second week of the semester (or other pro-rated enrollment period) will receive a 100% refund of tuition, less non-refundable fees. Non-refundable fees are defined as advanced tuition, application fee, and orientation fee. All other fees are to be considered refundable. This includes, but is not limited to, the academic instruction fee and comprehensive student service fees. In extenuating circumstances, the President (or designee) is authorized to offer alternative compensation in the form of a tuition credit or waiver to students on a case-by-case basis. Tuition credit on a students account must be used within one calendar year from the date of authorization.
NO TUITION WILL BE REFUNDED IF THE OFFICIAL WITHDRAWAL FORM HAS NOT BEEN COMPLETED AND SUBMITTED TO THE REGISTRAR BEFORE THE CLASS MEETS DURING THE SECOND WEEK. REFUNDS ARE NOT PRORATED.
All federal Title IV funds (i.e. Pell, SEOG, and Perkins Loans) are prorated and refunded according to the rules and regulations mandated by the U.S. Department of Education. In accordance with federal regulations, refunds for an amount less than $1.00 will be applied to the student's next semester account. If after one semester the student does not register for courses, then the credit balance is forfeited.
Students registered for workshops through the Division of Continuing Education or Technology Development Centers must withdraw in writing at least three days prior to the first workshop session in order to receive a full refund of tuition and fees. Refunds are not prorated.
Refunds (paid by check or cash) take approximately 7-10 business days to process and are mailed directly from Nelnet Business Solutions out of Charlotte, North Carolina. Checks cannot be picked up in the Business Office. Students may opt to sign up for direct deposit via their SIS. For direct deposit refunds please allow 3-5 business days for processing. Credit card refunds are processed through the card information use for purchase. FACTS payment plans are the students' responsibility to cancel through the Business Office. Over payments on FACTS plans are sent to you at the end of the semester from the college.