Refund policy

Refund / Withdrawal Policy

Click HERE for a .pdf of the Refund / Withdrawal Policy.

Credit courses:
All refunds require that the student complete an official withdrawal form. Students who complete the official college procedure prior to the first meeting of the class in the second week of the semester (or other pro-rated enrollment period) will receive a 100% refund of tuition, less non-refundable fees. Non-refundable fees are defined as advanced tuition, application fee, and orientation fee. All other fees are to be considered refundable. This includes, but is not limited to, the academic instruction fee and comprehensive student service fees. In extenuating circumstances, the President (or designee) is authorized to offer alternative compensation in the form of a tuition credit or waiver to students on a case-by-case basis. Tuition credit on a students account must be used within one calendar year from the date of authorization.

NO TUITION WILL BE REFUNDED IF THE OFFICIAL WITHDRAWAL FORM HAS NOT BEEN COMPLETED AND SUBMITTED TO THE REGISTRAR WITHIN THE ALLOTED REFUND TIME. REFUNDS ARE NOT PRORATED.

All federal Title IV funds (i.e. Pell, SEOG, and Perkins Loans) are prorated and refunded according to the rules and regulations mandated by the U.S. Department of Education. In accordance with federal regulations, refunds for an amount less than $1.00 will be applied to the student's next semester account. If after one semester the student does not register for courses, then the credit balance is forfeited.

REFUND POLICY (Credit Courses):

A 100% refund of tuition, less non-refundable fees, will be given to a student who officially drops from a full Fall or Spring semester course by the end of the fourteenth (14th) calendar day of the semester. Students in classes that meet in a format shorter than the traditional semester (15-16 weeks) will have seven (7) calendar days from the designated start of the alternative semester to withdraw for a full refund.  If the seventh (7th) or fourteenth (14th) calendar day falls on a weekend or holiday, the drop refund date will be the first business day following the weekend or holiday. Exception: Students in courses that meet for two weeks or fewer must drop by the end of the first day of the class in order to get a 100% refund. Students must submit a signed Course Drop/Withdrawal Form to the Registrar’s Office to qualify for a refund. This policy applies to all semester length and alternative semester formats. Non-refundable fees are defined as advance tuition. All other fees are to be considered refundable. This includes, but is not limited to, the comprehensive student service fee. All Federal Title IV Funds (i.e. Pell, SEOG, Perkins Loans, Stafford Loans) are prorated and refunded according to the rules and regulations mandated by the US Department of Education.

Students registered for workshops through System Divisions of Continuing Education or the Office of Business & Industry Training must withdraw in writing at least three days prior to the first workshop session in order to receive a full refund of tuition and fees. In extenuating circumstances, the President (or designee) is authorized to offer alternative compensation in the form of tuition credit or waiver to students on a case-by-case basis. Tuition credit must be used within one calendar year from the date of authorization. In accordance with Federal regulations, refunds for an amount less than $1 will be forfeited.

Please download a tuition appeals request form if you would like to appeal your tuition: Tuition Appeals Request (PDF)

NOTE: Tuition and fees are subject to change without notice. Applicants should check with the College for verification of current charges. All refunds require that the student complete an official drop form.

WITHDRAWAL POLICY (Credit Courses):

Deadlines for Withdrawing from Courses after the Last Day to Drop as Outlined Above (NO REFUND):

A completed and signed Course Drop/Withdrawal Form must be received in Registrar’s Office by the 60% point of the course. If the Drop/Withdraw Form is received after the refund period and before the 60% point, no refund will be done and a W will be reflected on the transcript which does not impact GPA. 

WITHDRAW PASS / WITHDRAW FAIL (Credit Courses):

After withdraw deadline (60% point in a course), a Withdraw Pass/Withdraw Fail Form must be submitted and a grade of Withdraw Pass (WP) or Withdraw Fail (WF) will be determined by the instructor. A WP grade does not impact GPA, a WF grade impacts GPA the same way an F would. See Student Handbook for course withdrawal policy.

**Students are encouraged to note the specific dates for each course in which they are enrolled.**

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Before you register, please read the following notice:

I understand that I must fulfill my financial obligation two weeks before the first day of the semester, or my registration will be voided and my classes deleted.  I understand by registering for courses at RVCC, I am financially obligated for ALL costs related to the registered course(s). I agree that by registering for courses within the Community College System of New Hampshire (CCSNH), I am financially obligated for ALL costs related to the registered course(s).  Upon a drop or withdrawal, I agree that I will be responsible for all charges as noted in the student catalog and handbook.  I further understand that if I do not make payment in full, my account may be reported to the credit bureau and/or turned over to an outside collection agency.  I also agree to pay for the fees of any collection agency, which may be based on a percentage of the debt up to a maximum of 35%, and all additional costs and expenses, including any protested check fees, court filing costs and reasonable attorney’s fees, which will add significant costs to my account balance. (Effective 4-1-14)

Non-credit courses:
Students registered for workshops through the Division of Continuing Education or Technology Development Centers must withdraw in writing at least three days prior to the first workshop session in order to receive a full refund of tuition and fees. Refunds are not prorated.

Refunds (paid by check or cash) take approximately 7-10 business days to process and are mailed directly from Nelnet Business Solutions out of Charlotte, North Carolina. Checks cannot be picked up in the Business Office. Students may opt to sign up for direct deposit via their SIS. For direct deposit refunds please allow 3-5 business days for processing. Credit card refunds are processed through the card information use for purchase. FACTS payment plans are the students' responsibility to cancel through the Business Office. Over payments on FACTS plans are sent to you at the end of the semester from the college.

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(603) 542-7744
rivervalley@ccsnh.edu
1 College Place
Claremont, NH 03743

 

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