Latest Update on COVID-19 (Coronavirus)

March 27, 2020

Building Closure

As you know, the governor has encouraged all of us to stay home as much as possible.  Beginning on Monday, all three of our locations will be closed, and we will have our faculty and staff remote as well.

Food & Technology

The library will continue to coordinate both the food pantry and requests for technology.  To utilize this service, please email Jim Allen in Claremont (jallen@ccsnh.edu). Laura Hanson in Keene (lhanson@ccsnh.edu) or Charlene Ashey in Lebanon (cashey@ccsnh.edu).

Graduation

We will have a graduation.  However, it will not be on May 15th.  Graduates will have their diplomas mailed to them, and we will send out the new Commencement date for late summer/fall as soon as we have it.

We know this is a stressful time.  Please reach out to your Remote Liaison, your advisor, or your program director with any concerns or questions.

Your academic journey and your safety remain our priorities.

All River Valley courses will be delivered remotely through the end of the semester.  We will have limited building hours to allow students to access computers and internet; however, all classes will take place in the online environment. 

What should you do now?

  1. Check your technology. Can you access your student email?  Can you log into SIS and Canvas?  Do you know how to use Zoom?  If you have issues with any of these tools, use the trouble shooting guide below.
  2. Set up a workspace and a schedule.  Where will you work on you courses?  How will you minimize distractions?  Do you need to come to campus or can you complete your work from home?  
  3. Check your courses in Canvas.  Your faculty will be in touch via email and Canvas to let you know what the migration to online means for your specific courses.  Clinical and Fieldwork placements will persist as scheduled.  If there is a change in your placement, your Program Director, Fieldwork Coordinator, or Clinical Coordinator will assist you in navigating this change.
  4. Know your campus contacts. Who is your advisor?  Your professors?  Make sure you have their information so you can reach out to them with questions.  We’ve also assigned you a Remote Liaison who will be checking in with you to answer any questions and help you solve any issues that arise.  They will be reaching out to you next week, so expect their call!
  5. Check the resource list. We know these are stressful times and you should know where to turn when you need something outside of the academic realm.

RVCC will be in touch with ongoing information and support for you.  Please go through the attachments and resources below carefully. This is a challenging time, but also an opportunity to connect and learn in new ways.  River Valley is here to support you, and your academic path remains of utmost importance to us.

River Valley Community College remains committed to our students’ safety and ability to have a successful semester.  While students are on spring break, we are diligently working on moving the majority of classes online. Students should review Canvas and be in contact with their professors for specific details.  At this point we plan to have some classes meet on ground but we will have very specific procedures in place to do so.  We understand that students may not have internet access from home and thus will have our computer labs open to ensure they have a place to complete work. 

Our goal is to provide internet access and classroom instruction in the safest way possible.  More information will be sent out later in the week when plans are finalized.

Our three locations are open this week if students need to come to campus.   Please remain home if you are feeling sick.

We thank you for your understanding and calmness during this difficult time.

The latest communication from the CCSNH Chancellor’s office can be found at https://www.ccsnh.edu/covid-19.

What does this mean for students?

  1. No changes for RVCC@KSC  (Cheshire House will remain open with classes mostly moving online).
  2. Claremont campus, the Lebanon Academic Center, and the Cheshire House are scheduled to be open during spring break.
  3. CCSNH and River Valley will resume classes after spring break.  All students will continue instructional activities in modified (mixed-modal) formats. This may include continued lab and technology-based instruction and greater use of online learning. RVCC professors are dedicated to ensuring academic progress through appropriately modified delivery modes.  Students should check Canvas regularly for updates on how course content will be delivered. 

Again, River Valley is committed to maintaining both the health and safety of our community and the rigor of our academic program.  Please check Canvas, the RVCC website, and student email for updates.  Students should reach out to professors for questions about classes, labs, and clinicals.  Students should reach out to Vice President Jennifer Cournoyer at jcournoyer@ccsnh.edu with any questions or concerns about the virus, travel, etc.

In light of the continuing global impact and community transmission of novel coronavirus disease (COVID-19), and in accordance with public health recommendations, here are important updates designed to protect the RVCC community and ensure the integrity of our students’ education.

Keene State College is moving all classes online for two weeks after spring break (March 23rd through April 3rd)- https://www.keene.edu/office/wellnesscenter/info-on-coronavirus/.   We have been working with faculty teaching on Keene’s campus to move RVCC’s Keene classes online as well.  The Cheshire House will remain open for normal services as well as wifi and computer access.

We are encouraging faculty who teach at the Claremont and Lebanon locations to move to other modalities as well. Students should contact their professors for specific guidelines for their classes, labs, and clinicals.

In addition, we ask that all students, staff, and faculty please follow the following guidelines on travel:

You must remain off campus for 14 days of self-quarantine, if you:

  • Traveled outside North America including Europe and Asia
  • Traveled on a cruise ship
  • Traveled to, visited, or spent time in three specific U.S. areas, including the New York City metro area, Seattle metro area, and Southern California.  Additionally, anyone who has traveled to a municipality that has announced active measures to limit community exposure such as closing schools, limiting large gatherings (for example, Westchester and New Rochelle, NY)
  • Traveled to, visited, or spent time in any state with 100 or more individuals who are diagnosed with COVID-19 by the time of return from your trip
  • Have been exposed to a suspected or confirmed carrier of COVID-19 or have been diagnosed with COVID-19

If you fall into any of the above categories, you are required to self-quarantine at home for 14 days, which is the length of time needed for symptoms of COVID-19 to appear and for a possible diagnosis to be made. These higher risk environments will be updated as we track the progression of COVID-19 so please remain attentive to your RVCC email.

If you have flu-like symptoms, we do not mandate self-quarantine for 14 days, but we do direct that you remain off campus until the symptoms have retreated or you have received medical clearance.

Rest assured that we will continue to prioritize the health and well-being of the River Valley community.  We are monitoring the situation and making adjustments as new information becomes available. You can stay informed by checking email, logging into Canvas, and visiting this site.

For questions about the COVID-19 response at River Valley, please contact Jennifer Cournoyer, Vice President of Academic & Student Affairs at jcournoyer@ccsnh.edu or 603.724.4585.

Please find status updates on COVID-19 related to preparedness at NH’s community college campuses at this link: https://www.ccsnh.edu/covid-19.

For questions or concerns, please call 211 or visit www.211nh.org.  211NH is New Hampshire’s statewide, comprehensive, information and referral service operated by Granite United Way and will replace the current Department of Public Health Hotline for COVID-19 related questions.

Facts about Coronavirus (COVID-19)

COVID-19 is a newly identified coronavirus that is causing an outbreak of pneumonia illness. It was first identified in December 2019 in the city of Wuhan, Hubei Province, China. Since then, the virus has been identified in multiple other countries, including cases in the U.S. According to the Centers for Disease Control and Prevention (CDC), human coronaviruses are common throughout the world and usually cause mild to moderate illness in people.

This new virus is a public health concern because:

  • It is newly identified, so much is still unknown about it.
  • Two other human coronaviruses, MERS-CoV and SARS-CoV, have caused severe illness.

The CDC considers this new virus a public health concern based on current information. However, the immediate health risk to the general US public is considered low at this time. The CDC and the World Health Organization are closely monitoring the situation and providing ongoing guidance.

Symptoms may be flu-like, ranging from mild to serious, and include:

  • Fever
  • Cough
  • Difficulty breathing

Person-to-person spread is occurring, although it’s unclear exactly how it is transmitted and how easily the virus spreads between people.

The best way to prevent respiratory illness is to avoid being exposed to viruses. In accordance with the latest best practices from the CDC, we recommend everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty. View Handwashing Handout

According to federal health agencies, if you have symptoms of fever, cough, and/or difficulty breathing in the last 14 days AND

  • Have traveled to China, South Korea, Europe, Iran, or Hong Kong in the past 14 days OR
  • Have had close contact with someone who has traveled to the areas listed above who was ill with respiratory symptoms

You should:

  1. Call 911 if you are having difficulty breathing. Notify emergency services of your recent travel exposures before they arrive.
  2. Contact your healthcare provider before going to their office. 
  3. You can also contact the NH Division of Public Health Services with questions and/or
    concerns at 211 or www.211nh.org.
  4. Avoid contact with others.
  5. Stay home from work or school if you have a fever or are not feeling well.
  6. Do not travel.
  7. Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
  8. Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water are not available.
  1. Take your temperature with a thermometer at least two times a day and watch for cough or difficulty breathing. Record your temperature each time.
  2. Stay home from school and work.
  3. Employees: Discuss your work situation with your employer before returning to work to develop any alternative plans for work (e.g., working remotely) and how to report your leave time.
  4. Do not take public transportation, taxis, or ride-shares.
  5. Try not to have any visitors to your house during this time. If you have visitors tell them that you are under possible COVID-19 self-quarantine.
  6. Keep your distance from others (about 6 feet or 2 meters).
  7. If you get sick with fever > 99 degrees F, have cough, shortness of breath, or other signs of respiratory illness, contact the NH Bureau of Infectious Disease Control: 603-271-4496 (after-hours: 603-271-5300) or your local state department of public health and tell them about your symptoms and that you are under possible COVID-19 quarantine. Do not go out in public.
  8. If you need to seek medical care for other reasons (such as necessary infusions, dialysis, lab draws, etc. for other chronic conditions), call ahead to your provider and tell them about your recent travel and quarantine status.
  9. If you have a medical emergency, call 911. Tell them your symptoms and that you are being monitored for possible COVID-19.
  10. Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
  11. Wash hands often with soap and water for at least 20 seconds to avoid spreading the virus to others. If soap and water are not readily available, you can use an alcohol-based hand sanitizer that contains 60%-95% alcohol. Always wash hands with soap and water if hands are visibly dirty.

External Resources

Parent & Caregiver Guide & Resources

Center for Disease Control and Prevention (CDC)

World Health Organization (WHO)

American College Health Association (ACHA)

United States Department of State

For questions or concerns, please call 211 or visit www.211nh.org.  211NH is New Hampshire’s statewide, comprehensive, information and referral service operated by Granite United Way and will replace the current Department of Public Health Hotline for COVID-19 related questions.